TRANSACTION PROCESSING REVIEW SERVICE NQR's Transaction Processing Review Service analyzes the accuracy and timeliness of transactions processed by financial service organizations including mutual funds, variable annuities, 529 tuition plans, defined contribution plans, and bank clients. In addition to providing accuracy and timeliness results for all transaction types, results are compared quarterly to NQR Industry Benchmarks. Our statistically reliable process is continuous and reports findings at 95% confidence levels (±1.5%). Transactional Processing Services can be customized to adapt to client needs. Quality Criteria NQR's analysts review all transactions generated by a particular customer request. For example, if a client sends in a request to establish a New Account and also requests an Address Change on an existing account, both transactions are reviewed. We also classify transactions as Financial or Non-Financial depending upon the transaction type. Financial transactions include New Accounts, Exchanges, Redemptions, and Purchases. Non-financial transactions include New Accounts, Transfers, and Account Maintenance. (New Accounts are included in both the financial and non-financial transaction totals because each New Account contains a monetary and non-monetary component.) NQR identifies and reports all exceptions for a given transaction. Financial and Non-Financial accuracy rates are determined by identifying the number of accounts affected by a financial or non-financial error. Financial error types include all monetary errors such as Trade Date, Wrong Amount, and Wrong Account. Non-financial error types include all non-monetary errors such as Address and Registration errors and incorrect Account Codes and Formats. All exceptions are reviewed with our client's management team prior to final reporting to ensure that NQR properly interprets operating policies. Findings are stored in a relational database that is used to analyze performance and develop competitive comparisons. Return to "Products & Services"