NQR's focus is to help clients make significant, lasting improvements to operational performance, allowing them to achieve customer-focused results and emerge stronger and better positioned in a competitive marketplace.
Versatile Products & Services
Our palette of statistically reliable operations and
call center service analysis, customer satisfaction
studies, business process and communications
consulting, and superior service training is
designed to help clients stay ahead of the
competition by identifying improvement opportunities and maximizing service strengths. Our
experienced team of professionals works closely with each client to customize a solution for your
NQR brings real-time data to your fingertips
through our dynamic reporting platform. The
ultimate business intelligence tool, the NQR
Reporting Dashboard allows users to
centralize multi-source data, conduct
on-demand analysis, and produce interactive
reports, equipping decision makers with the
information they need to
NATIONAL QUALITY REVIEW
Summer Exchange Building
101 Arch Street, Suite 50
Boston, MA 02110-1155
Service quality is a key element for success in the financial services industry.
National Quality Review (NQR) provides financial services companies with reliable service quality measurements, a focused adherence to compliance with prospectus and regulatory requirements, and confidential competitive analyses.