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For more than 20 years, NQR has been pioneering service quality and client experience solutions, helping top-tier service organizations tackle their most critical challenges.
Customer Experience
Service Quality Solutions & Competitive Benchmarks
Voice of the Customer
Market Research & Customer Satisfaction Feedback
Enterprise Content Management
Customized Business Intelligence Platforms
Strategic Consulting
Quality Disciplines & Operational ExcellenceOur Services
Strategic Leadership
NQR's focus is to help clients make significant, lasting improvements to operational performance, allowing them to achieve customer-focused results and emerge stronger and better positioned in a competitive marketplace.Versatile Products & Services
Our palette of statistically reliable operations and call center service analysis, customer satisfaction studies, business process and communications consulting, and superior service training is designed to help clients stay ahead of the competition by identifying improvement opportunities and maximizing service strengths. Our experienced team of professionals works closely with each client to customize a solution for your needs.Reporting Dashboards
NQR brings real-time data to your fingertips through our dynamic reporting platform. The ultimate business intelligence tool, the NQR Reporting Dashboard allows users to centralize multi-source data, conduct on-demand analysis, and produce interactive reports, equipping decision makers with the information they need to make critical assessments and capitalize on opportunities.
NQR Blog
Qualified Charitable Distributions Reinstated
Mar 07, 2013
American Taxpayer Relief Act of 2012
Mar 07, 2013